Workforce Career Counselor

15 hours ago


Allentown, Pennsylvania, United States EDSI Solutions Full time
Overview

At EDSI Solutions, we are seeking a dynamic and empathetic individual to join our team as a Workforce Career Counselor. As a key member of our team, you will play a vital role in helping unemployed individuals achieve their career goals and re-attach to the workforce.

Responsibilities
  • Provide individualized case management and career counseling to participants in all areas related to gaining and/or retaining employment and career advancement.
  • Develop and update a customized service plan to align with participant employment and training goals.
  • Follow-up with partner agencies to ensure successful engagement in prescribed support services.
  • Counsel, motivate, and encourage assigned caseload of participants to develop and guide through a customized career pathway and training opportunities.
  • Perform outreach to participants during job search and job retention through off-site appointments to employers, satellite site locations, and community visits.
  • Maintain organized tracking by documenting all participant interactions, contacts, activities, case notes, and files.
Qualifications
  • Bachelor's degree in social services, counseling, or education preferred or Bachelor's degree in similar areas with experience in counseling of individuals and families.
  • Case management experience preferred.
  • Ability to interact with a diverse range of individuals and demonstrate a positive professional attitude.
  • Must have good driving record and reliable transportation.
  • Bi-lingual skills or experience working with ESL populations a plus.


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