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Employee Benefits Coordinator
2 months ago
The Employee Benefits Coordinator role is essential for overseeing and managing the daily functions of group benefits programs, including health, dental, vision, disability, life insurance, and retirement plans. This position emphasizes delivering exceptional service and developing high-quality benefits offerings. The coordinator is responsible for exploring innovative benefits solutions, enhancing current programs, and ensuring effective administration of benefits.
Key Responsibilities
- Conduct research on benefits offerings and providers to determine optimal value.
- Design and implement new benefits initiatives, analyzing potential plan structures and cost implications.
- Act as the main liaison for employees, benefit providers, and third-party administrators.
- Facilitate data transfers to external entities for service management and plan administration.
- Assess and refine internal processes to enhance efficiency and reduce expenses.
- Maintain comprehensive documentation of administrative procedures for assigned benefits.
- Ensure adherence to relevant regulations and timely reporting, including compliance with ACA and 5500 requirements.
- Manage daily benefits operations, including enrollments, terminations, and claims processing.
- Oversee the upkeep of employee benefits records and databases.
- Collect employee data and manage monthly billing and payment processes for all group plans.
- Review and allocate claims for health and dental benefits on a monthly basis.
- Audit the performance and accuracy of benefits administration.
- Analyze existing benefits to assess usage, coverage, effectiveness, and market trends.
- Conduct plan audits and prepare data for actuarial evaluations.
- Evaluate cost projections and statistical analyses related to benefits modifications.
- Research industry trends and conduct benefits surveys to inform future program designs.
- Monitor administrative costs and propose strategies for cost containment.
- Provide support to both internal and external customers, enhancing understanding of the benefits package.
- Create and distribute materials for benefits orientations and open enrollment sessions.
Reconciliation Responsibilities
- Serve as the primary contact for benefits enrollment and reconciliation platforms.
- Establish and maintain internal controls for benefits premium and deduction reconciliation.
- Drive the continuous improvement of the benefits reconciliation process in collaboration with finance teams.
- Lead updates and enhancements to benefits policies within the organization.
Required Skills and Qualifications:
- Proven project management and leadership capabilities.
- Strong organizational skills with the ability to manage multiple projects under tight deadlines.
- Excellent analytical skills and a comprehensive understanding of benefits plan designs.
- Ability to evaluate and assess proposals effectively.
- Familiarity with benefits contract language and compliance regulations.
- Outstanding communication and organizational abilities.
Education and Experience:
- A bachelor’s degree in human resources or a related field, with three to five years of experience in benefits administration.
- Preferred certifications include SHRM-CP or SHRM-SCP and CEBS.
