Customer Service Liaison

1 week ago


Bath, United States Goodrich Auto Works, LLC Full time
Job Overview
We are seeking a highly skilled Customer Service Receptionist to join our team at Goodrich Auto Works, LLC. In this role, you will be responsible for providing exceptional customer service by assisting with product and service inquiries.

The ideal candidate will have prior experience in customer service, sales, or related fields and possess excellent communication skills, both written and verbal. You should be able to build rapport with clients, prioritize tasks, and work well under pressure.

This is a fantastic opportunity to grow your career with a reputable company like Goodrich Auto Works, LLC. With a competitive salary of $45,000 - $60,000 per year, you will be compensated fairly for your skills and experience.

About the Role
In this position, you will be responsible for handling customer inquiries, providing information about products and services, and documenting customer interactions. You will also be expected to develop and maintain a knowledge base of evolving products and services.

Responsibilities
- Handle customer inquiries and provide accurate information about products and services
- Assist customers with payments and document transactions
- Develop and maintain a knowledge base of products and services
- Answer phone calls and respond to customer inquiries in a timely manner

Requirements
- Previous experience in customer service, sales, or related fields
- Excellent communication skills, both written and verbal
- Ability to build rapport with clients and prioritize tasks
- Positive and professional demeanor
- Ability to work well under pressure and meet deadlines

Benefits
- Competitive salary: $45,000 - $60,000 per year
- Opportunities for growth and development within the company
- Collaborative and dynamic work environment


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