Frozen Department Manager

2 weeks ago


Farmington Hills, Michigan, United States Kroger Full time
About the Role

We are seeking a highly skilled and experienced professional to lead our Frozen Department as a Frozen Department Manager. As a key member of our team, you will be responsible for creating an exceptional customer experience through outstanding service, maintaining a safe and clean environment, and directing and supervising all functions, duties, and activities for the department.

Key Responsibilities
  • Customer Experience: Promote trust and respect among associates, communicate company, department, and job-specific information, and collaborate with associates to achieve company/store goals.
  • Department Leadership: Establish performance goals for the department, empower associates to meet or exceed targets, and develop adequate scheduling to manage customer volume.
  • Training and Development: Train and develop associates on the performance of their jobs, participate in the performance appraisal process, and ensure compliance with all local, state, and federal laws and company guidelines.
  • Inventory Management: Maintain an awareness of inventory/stocking conditions, note any discrepancies in inventory, and plan, organize, and supervise the inventory process.
  • Food Safety and Quality: Adhere to all food safety regulations and guidelines, ensure proper temperatures in cases and coolers are maintained, and maintain temperature logs.
  • Safety and Security: Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, and notifying store management. Practice preventive maintenance by properly inspecting equipment and notifying the appropriate department or store manager of any items in need of repair.
  • Reporting and Communication: Notify management of customer or employee accidents, report all safety risks or issues, and illegal activity, including robbery, theft, or fraud.
About Kroger

Kroger is a leading retailer with a strong commitment to customer satisfaction, employee development, and community involvement. As a Frozen Department Manager, you will be part of a dynamic team that values teamwork, respect, and open communication. We offer a competitive salary, comprehensive benefits, and opportunities for career growth and development.



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