Quality Assurance Specialist
6 days ago
We are seeking a highly skilled Quality Assurance Representative to join our team at Heidtman Tubular Products. As a Quality Assurance Representative, you will play a critical role in ensuring the quality of our tube mill operation and providing exceptional customer support.
Key Responsibilities:- Maintain and improve the Quality Management System to ensure compliance with industry standards and regulations.
- Analyze data to identify areas for improvement and implement process changes to reduce variability and increase efficiency.
- Develop and implement control plans, FMEAs, SOPs, and forms to ensure quality and consistency in our products.
- Provide technical support for contract review and lead the Advanced Product Quality Planning team for new equipment and modifications.
- Lead the ISO9001 and external quality system audits to ensure compliance and identify areas for improvement.
- Conduct supplier and outside processor audits to ensure quality and compliance.
- Investigate and respond to customer claims and complaints in a timely and professional manner.
- Actively participate in issuing and completing corrective actions as needed.
- Develop and provide quality training and operational training to ensure employees have the necessary skills and knowledge to perform their jobs effectively.
- Technical degree and/or experience in steel tube manufacturing.
- Quality Management System experience and knowledge of industry standards and regulations.
- Internal and external audit experience and knowledge of quality tools, mathematics, and statistics.
- Strong problem-solving skills and ability to develop robust preventive actions.
- Ability to work independently and as part of a team to achieve quality and customer satisfaction goals.
Heidtman Tubular Products is a family-owned business that values its employees and provides a competitive compensation and benefits package, including paid vacation time, medical/vision, dental, and Rx coverage, 401(k) plan, flexible spending account, short term and long-term disability benefits, life insurance, health club reimbursement, tuition assistance, paid holidays, and more.
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