Bakery Operations Manager

1 week ago

Morrisville, United States Nothing Bundt Cakes #137 Full time
Job Title: Shift Lead

The Nothing Bundt Cakes Shift Lead plays a vital role in ensuring the highest-quality cakes, a warm and welcoming environment, and a superior guest experience. This position works closely with the Bakery Manager and team members to drive sales and profitability, execute day-to-day responsibilities, and maintain compliance with NbC standards.

Key Responsibilities:
  • Prioritize the guest experience, model superior guest engagement, and foster a positive work environment.
  • Partner with the Bakery Manager in leading all aspects of the bakery, including recruiting, selecting, and training team members, directing daily work responsibilities, and providing performance feedback and coaching.
  • Ensure NbC product, service, bakery environment, and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures.
  • Co-facilitate the opening and closing of the bakery, including cash-drawer balancing and bank deposits.
  • Contribute to marketing strategy execution in the local community by helping to coordinate and participating in special, brand-building events.
  • Maintain hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate.
Requirements:
  • Demonstrate an unwavering guest focus and strong interpersonal skills, with the ability to engage, empower, and motivate a team and communicate effectively in both oral and written form.
  • Have the ability to delegate tasks, communicate clear expectations, direct others' work, and manage performance.
  • Be highly organized and resourceful, able to balance multiple priorities, and demonstrate strong follow-up skills.
  • Possess strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions, and take the appropriate courses of action.
Work Availability:

Must have the flexibility to work various shifts, including mornings, evenings, weekends, and holidays, based on changing business demands.

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