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Assistant Store Manager

2 months ago

Gilbert, Arizona, United States DICK'S Sporting Goods Full time
About the Role

The Assistant Store Manager plays a critical role in driving brand and operational excellence throughout the store. This involves ensuring our team delivers exceptional customer service, while prioritizing teammate coaching, development, and wellbeing.

Key Responsibilities
  • Manage day-to-day operational aspects of the store department
  • Plan and organize short-term and long-term operations with guidance from the Store Manager
  • Recruit and support community outreach initiatives
  • Partner with store leadership to hire a strong, inclusive team and manage workforce planning
  • Hold team accountable for operational guidelines, brand standards, and customer service expectations
  • Drive shrink results through compliance with safety, loss prevention, and cash-handling procedures
Leadership Expectations
  • Communicate effectively and build an engaging team environment
  • Cultivate a passion for coaching and development, infusing learning into daily leading
  • Create an inclusive store environment where everyone feels safe and respected
Competencies
  • Ensures Accountability
  • Customer-Focus
  • Collaborative
  • Instills Trust
  • Decision-Quality/Decision-Making Abilities
  • Action-Oriented
  • Engagement Driver
  • Talent Developer
  • Effective Team Building Skills
  • Plans & Aligns
  • Strategic Mindset
  • Drives Vision & Purpose of store and organization
Requirements
  • 1-3 years of retail management experience (or customer-focused experience)
  • Strong problem-solving ability and analytical skills
  • Must have strong people management skills and an ability to develop talent
  • Flexible availability, including nights, weekends, and holidays