Tax Compliance Manager

5 days ago


Chicago, Illinois, United States Cook County Offices Full time
Job Summary

Manage and review the work and staff related to tax compliance to accomplish plans and results. Oversee the efficient management of revenue compliance operations, sub-divisions, and infrastructure. Review the work activities of compliance staff engaged in tax discovery, voluntary disclosures, refund audits, bulk sales, payment plans, internal compliance, taxpayer portal support tier 2 customer phone service, and debt assessments. Assist in the development of policies, procedures, forms, and correspondences. Respond to public and taxpayer inquires. Provide job training and continuous performance feedback to staff. Review and approve taxpayer's settlements, hardships, payment plans, refunds, and bulk sales. Serve as liaison to other Bureaus/Departments for revenue compliance matters to communicate with a wide variety of industry representatives, taxpayers, and other County agencies. Resolve inquiries and complaints from taxpayers and the general public.

Responsibilities
  • Supervise and review the work of compliance staff
  • Develop and implement policies and procedures
  • Assist in the development of forms and correspondences
  • Respond to public and taxpayer inquires
  • Provide job training and performance feedback
  • Review and approve taxpayer settlements and payment plans
  • Serve as liaison to other Bureaus/Departments
  • Resolve taxpayer inquiries and complaints
Requirements
  • Graduation from an accredited college or university with a bachelor's degree or higher
  • Five (5) years of internal/external professional tax auditing or directly related experience
  • Three (3) years of prior supervisory experience
Benefits
  • Medical, Dental, and Vision Coverage
  • Basic Term Life Insurance
  • Pension Plan and Deferred Compensation Program
  • Employee Assistance Program
  • Paid Holidays, Vacation, and Sick Time
  • You May Qualify for the Public Service Loan Forgiveness Program (PSLF)

For further information on our excellent benefits package, please click on the following link: http://www.cookcountyrisk.com/

Work Environment

The County has a hybrid work environment which allows employees telecommuting and flexible scheduling options.

Disclaimer

The County's hiring process is governed by the Cook County Employment Plan which prohibits employment actions from being influenced by any Political Reasons or Factors for Non-Exempt Positions. The advertisement of this position by any individual does not constitute an offer or promise of employment, promotion, or any other employment action and shall not influence the County's hiring decision.


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