Brand Ambassador
3 days ago
We are seeking a highly motivated and customer-focused Brand Ambassador to join our team at Apex Systems. As the face of our AI shopping tool, you will be the first point of contact for our brand and the stores we represent.
Key Responsibilities- Engage with customers as they enter the store and demonstrate how our products work
- Assist customers throughout their end-to-end experience to ensure a smooth and seamless journey
- Act as the go-to resource for customer and store team needs, resolving issues as they arise
- Gather feedback from customers and report on their experience
- Ensure opening and closing tasks are completed
We are looking for a friendly, personable, and ambitious individual who is able to build lasting relationships with customers and store staff. You should be willing to go out of your way to help the customer and provide exceptional customer service to drive usage and ensure customer satisfaction.
You should have a customer-oriented approach, demonstrated experience driving exceptional customer service, and be interested in technology and how it shapes the retail landscape.
Bonus points if you have previous working experience as an on-site promoter or in retail, hospitality, or have excellent phone etiquette and verbal, written, and interpersonal skills.
Requirements- At least 3 years of relevant work experience
- Excellent phone etiquette and verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, or protected veteran status.
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