Executive Director Associate Chief of Pharmacy, Community and Specialty Pharmacy Leader

5 days ago

Cleveland, Ohio, United States Cleveland Clinic Full time
Job Summary

In collaboration with the Chief Pharmacy Officer, provides strategic direction and leadership for Community and Specialty Pharmacy segments of the pharmacy enterprise. The scope of this job includes multiple community pharmacies, mail order service, adherence packaging and specialty pharmacy. Assures pharmacies execute department strategies that drive business and service goals and objectives. Identifies and drives change needed to adapt services in support of current and future enterprise needs. Promotes services offered by pharmacy to all internal and external stakeholders and customers. Responsible for all quality, patient safety, employee productivity, innovation, patient experience and financial targets while ensuring compliance with organizational standards and state and federal requirements.

Key Responsibilities
  • Directs the implementation of strategic objectives towards the overall plan. Assists in implementing growth business/marketing plans.
  • Plans, implements, and directs Pharmacy operations based on accepted standards of professional practice and state and federal laws.
  • Oversees activities regarding procurement, distribution, monitoring and utilization of pharmaceuticals in all patient care settings.
  • Ensures the development and provision of exemplary pharmaceutical care.
  • Ensures the Pharmacy Enterprise meets key operational targets and regulatory requirements.
  • Leads team to ensure goals are met and deploys initiatives to achieve as needed.
  • Identifies performance improvement opportunities across service lines and partners to translate into realized efficiencies.
  • Ensures patient experience achieves desired benchmarks for outstanding service.
  • Optimizes employee experience to retain engaged workforce focused on patient's experience.
  • Recruits, supports and develops an exemplary management, clinical and technical staff.
  • Through coaching and mentoring, provides ongoing performance feedback to assigned employees.
  • Communicates a strong service management philosophy and develops programs and supports for the staff to follow this philosophy.
  • Provides direction to the finance team supporting pharmacy with oversight of overall budget performance including capital and operating budgets, strategic capital requests and service line performance.
  • Monitors national and international trends and forecasts to develop priorities aimed towards growth objectives. Keeps abreast of new procedures and developments and recommends and implements new concepts or changes.
Requirements
  • Bachelor's degree in Pharmacy.
  • Advanced degree in Pharmacy (Master of Science/Pharm D) or Master's in Business Administration.
Preferred Qualifications
  • Current State licensure as a Registered Pharmacist (RPh) or eligible for reciprocation in current State within 90 days of hire.
Work Environment

Requires the ability to sit and be stationary for prolonged periods of time, normal or corrected vision and manual dexterity sufficient to perform work on a personal computer. Requires the ability to walk to various locations throughout the Cleveland Clinic and to function in a stressful environment.

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