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ServiceNow SRE: Scalable Solutions Engineer
2 months ago
Overview
The ServiceNow SRE team is a group of highly technical engineers who are tasked with maintaining and developing the reliability, scalability, and performance of the ServiceNow cloud infrastructure.
Key Responsibilities
- Provide relief and sustainable resolution to issues within our infrastructure.
- Use expertise in software development, systems engineering, and networking to proactively prevent repeatable issues.
- Drive initiatives with partner teams to improve the reliability and performance of the infrastructure through improved system design.
- Join a culture of intolerance to manual activity which results in a highly automated environment delivering scalable solutions.
Requirements
- Deep knowledge of Linux systems
- Expertise in software design and development
- 7+ years coding at the enterprise level in various languages; we normally prefer Python, JavaScript, and Ruby
- 5+ years database administration, troubleshooting, and performance tuning in MySQL, MariaDB, PostgreSQL
- Expertise in observability and monitoring of applications, services, and networks at scale
- 5+ years experience with cloud technologies, preferably Azure
- Senior-level networking skills, IP addressing, and routing
- Team-first attitude and an uncompromising attention to detail
- Excellent collaboration and communication skills
- Ability to work in shifts that cover one weekend day
What We Offer
- Competitive compensation package
- Health plans, including flexible spending accounts
- 401(k) Plan with company match
- ESPP
- Matching donations
- Flexible time away plan
- Family leave programs (subject to eligibility requirements)
ServiceNow is an Equal Employment Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
