Senior Quality Performance Engineer

4 weeks ago


Santa Clara, California, United States ServiceNow Full time
Job Description

ServiceNow is seeking a skilled Performance Engineer to join our Platform Performance Engineering team. As a key member of this team, you will drive improvements in performance, scalability, and reliability of our products and services.

Responsibilities:

  • Provide end-to-end performance testing and engineering solutions for various applications and projects.
  • Develop, design, and execute performance tests using JMeter or BlazeMeter, and understand workload models.
  • Identify and troubleshoot performance issues in collaboration with architecture and development teams, performing root cause analysis and driving issues to resolution.
  • Improve the reliability and repeatability of performance testing.
  • Actively participate in and support the software development life cycle.
  • Develop and engage in proactive, thorough, and quality-focused performance testing practices.
  • Communicate clearly and effectively, both verbally and in writing.
  • Ability to multitask and prioritize tasks effectively.

Qualifications:

  • 3-7 years of performance testing and engineering experience.
  • BS/MS degree in Computer Science, with proven experience in performance testing and engineering for mission-critical software products and services.
  • Strong hands-on technical skills and experience in developing performance testing strategies, processes, and methodologies.
  • Experience with various samplers and protocols, including JMeter or other tools, concurrency, arrival rate, and scheduling.
  • Experience in creating data management scripts and conducting high-concurrency, volume, and capacity testing.
  • Experience with performance monitoring and profiling tools, OS-level, JVM internals, and DB internals.
  • Experience with performance testing and engineering concepts in system-level, UI, Java applications, and DB.
  • Skilled in DB SQLs, analyzing performance issues at the DB layer, and recommending solutions.
  • Ability to carry out root cause analysis of complex performance issues, analyze results, and recommend solutions.
  • Proven experience with concurrency, multithreading, and distributed system architectures.

Good to have:

  • Skilled in scripting or programming with Java, JavaScript, Python, Perl, or Shell.
  • Experience with cloud-based performance testing.
  • Developed utilities for automation of daily tasks, incorporating the latest best practices in performance.

ServiceNow is an equal opportunity employer and welcomes candidates from diverse backgrounds. We value inclusivity and encourage applicants to apply, regardless of their qualifications or experience.



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