Virtual Banking Specialist

4 weeks ago


Wichita Kansas, United States Emprise Bank Full time
{"title": "Virtual Banker Role", "description": "Empowering Customers to Thrive

At Emprise Bank, we're committed to delivering an exceptional customer experience that helps our customers achieve their goals. As a Virtual Banker, you'll play a critical role in fostering ongoing relationships with our customers, recommending products based on their financial profiles, and facilitating the lending process as needed.

Key Responsibilities:
  • Engage with customers and build trust through effective communication and problem-solving skills
  • Apply product and market knowledge to present solutions that meet customer objectives
  • Develop and maintain relationships with Emprise associates, customers, vendors, and community partners
  • Continuously learn about and adapt to changes in current bank technology
  • Provide back-up support for the Emprise Bank Contact Center queue
Requirements:
  • High School Diploma or equivalent required
  • 2+ years of customer service experience required
  • 1+ years of sales experience required
  • Proficiency with large server-based applications and typical desktop software required
What We Offer:
  • Competitive salary and benefits
  • Professional growth and development opportunities
  • A rewarding and challenging work environment
  • Shift differential pay for bilingual candidates

We're an equal opportunity employer and welcome applications from diverse candidates. To learn more about our company culture and values, please visit our website at .

", "lang_code": "en-US"}

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