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Student Services Program Manager

2 months ago


Brooklyn, New York, United States HRPivot Full time
Position Overview

The HRPivot organization is in search of dedicated, professional, and skilled individuals who aspire to cultivate a career that fosters long-term success within our academic team.


Role Summary:

The Academic/Student Services Manager is a key role that involves instructing at least one course while meticulously monitoring all attendance, submissions, and grades for those courses. This position collaborates closely with various departments including Admissions, Registrar, Academics, Financial Aid, and Career Services to ensure that students are effectively progressing from enrollment through to the completion of their internships.


Key Responsibilities:
  • Tailors instructional materials and teaching methodologies to enhance the skill development of each student, aligning with their training objectives.
  • Evaluates student performance, achievement of objectives, and provides constructive feedback.
  • Finalizes all special schedules after advising students on their course grades.
  • Implements a structured communication plan with assigned student caseloads, including documented phone calls and emails.
  • Facilitates successful student integration into the course environment by attending Module 1 classes daily.
  • Acts as a liaison to other HRPivot departments, guiding students to the appropriate resources as necessary.
  • Prepares lab supply requisitions and submits them to the VP of Academic Affairs in advance of course commencement.
  • Upon approval, oversees all lab supply orders.
  • Maintains accurate records of course enrollment, attendance, academic progress, curriculum, and learning outcomes; prepares and submits relevant data and reports in a timely manner.
  • Completes all advising records and provides counseling to students as required.
  • Collaborates closely with Career Services to ensure that all necessary physicals and immunizations are completed prior to internship placement.
Qualifications:
  • Minimum requirement of a Medical Assistance Certificate or an Associate's degree in a healthcare-related field.
  • A bachelor's, master's, or doctoral degree is preferred.
  • Current credentials in the relevant area of expertise.
  • Possession of a New York Education Department teaching license is necessary; assistance will be provided to qualified candidates to obtain this license if not currently held.
  • A minimum of two years of experience directly related to instructional areas is preferred.
  • Prior managerial experience is advantageous.
  • Exceptional written and verbal communication skills are essential.
  • Must demonstrate self-motivation and the ability to work effectively within a team environment.

We appreciate your interest in HRPivot. Our organization is committed to maintaining a workplace free from discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and expression, genetic information, veteran status, or any other status protected by applicable law.

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