Exceptional Customer Experience Director
4 weeks ago
Company Overview: H+H Automotive is a family-owned and operated business since 1930, serving the Omaha, Nebraska, and surrounding communities.
Salary: $16/hour
Job Description: We are seeking a Customer Service driven Team Member to create a Best-In-Class experience for our Customers as the Director of First Impressions. This role involves providing a Friendly & Bubbly first impression for our Guests, ensuring their visit to our dealership is positive, whether they visit our Sales, Service, or Parts Departments.
Responsibilities:
- Maintain ALL Customer areas according to the Director of First Impressions Host & Receptionist Hospitality Checklist.
- Establish and maintain a friendly, professional relationship with Customers and Associates.
Qualifications - What You Need to be Successful:
- Excellent verbal, and nonverbal communication skills.
- High energy, partnered with a positive attitude.
- Ability to multi-task, prioritize, and manage time effectively.
- Customer experience preferred.
- Ability to speak effectively before groups of Guests or Associates of H+H.
- Ability to perform basic mathematical skills at a high school level.
- Perform bending, pushing, climbing, leaning, twisting, reaching, kneeling, crouching, standing, walking, and other maneuvers associated with the position.
- Ability to lift up to 15 lbs. throughout the day.
- Must have High School Diploma or General Education Degree (GED).
The Schedule:
- Part Time: Monday and Wednesday 4 pm to 8 pm or Tuesday and Thursday 4 pm to 8 pm and Rotating Saturday coverage 8 am to 6 pm.
About H+H Automotive:
- Best Places to Work in Omaha.
- Presidents Awards winner.
- Mentor Program available.
- Ideal Team Player Culture.
- Growth opportunities.
- Brand-New State-of-the-Art Facility at Steel Ridge now open.
- Family-owned dealership.
Benefits:
- Health Insurance
- Vision Insurance
- Dental Insurance
- Long-Term Disability
- Life Insurance
- Accident Coverage
- Critical Illness
- Flexible Spending Account
- 401k with Company Match
Why Work With Us:
We make the lives of our Clients and Associates better by providing a Best-in-Class experience for all.
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