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Culinary Operations Supervisor

2 months ago

Portland, Oregon, United States LSG Sky Chefs Full time

Are you an accomplished leader with a zeal for culinary excellence and hospitality? Step into the dynamic realm of food production management. In this exciting role, you will oversee a dedicated team of culinary professionals, including chefs and team leaders.

As the Culinary Operations Supervisor, you will be instrumental in delivering the LSG difference by ensuring that all food production activities align with customer policies and standards. Rest assured, we will provide you with valuable insights and strategies to excel in your position.

With over 75 years of experience, LSG Sky Chefs stands as the premier provider of comprehensive on-board airline products and services.

Your Impact

  • Develop and implement both short-term and long-term operational strategies in collaboration with relevant stakeholders. Ensure prompt and effective corrective measures in case of any discrepancies.
  • Coordinate meal presentations that highlight the available menu options for customers.
  • Monitor the department's financial and operational performance, ensuring efficient management in accordance with company standards and market demands.
  • Support and apply Lean manufacturing principles within the department.
  • Optimize the allocation of human, technical, and material resources.
  • Ensure that departmental procedures comply with company standards and customer agreements.
  • Manage departmental costs effectively through strategic manpower planning, procurement, scheduling, and overtime management.
  • Maintain inventory levels that align with operational needs and budgetary constraints.
  • Foster a positive and proactive relationship with all internal and external stakeholders.
  • Ensure adherence to customer specifications, quality benchmarks, and regulatory standards, including FDA and HACCP guidelines.
  • Investigate and resolve customer quality concerns, implementing corrective actions as necessary.
  • Participate in daily operational briefings to stay aligned with team objectives.
  • Strategically plan, organize, and oversee the food production department's daily operations, including scheduling, productivity, quality, and safety.
  • Guarantee timely and precise food preparation and catering for flights utilizing Variable Production Systems (VPS) and real-time information.
  • Ensure that your area of responsibility is effectively organized, staffed, and directed.
  • Embody the company's values and management principles within your department.
  • Plan, implement, and monitor the departmental budget, initiating corrective actions as needed.
  • Engage in and support company-led initiatives such as Global Quality Standards (GQS), HACCP, LSG Production Systems, and Employee Safety.

Qualifications We Seek

  • A Bachelor's degree or equivalent experience is preferred.
  • Five to seven years of relevant operational experience is required.
  • Strong skills in presentation, communication, training, and interpersonal relations.
  • Ability to develop and guide team members to achieve desired outcomes and budgetary goals.
  • Experience with manpower planning and scheduling tools (e.g., VPS).
  • In-depth knowledge of FDA regulations, Good Manufacturing Practices (GMP), and HACCP guidelines.
  • Excellent analytical and conceptual abilities.
  • Proven track record of understanding and fulfilling customer expectations.
  • Demonstrated ability to analyze product and labor cost variances.
  • Proficient in Microsoft Office and other Windows-based applications.