Retail Service Manager

6 days ago


MagstattleBas, Grand Est, United States Burlington Stores Full time

About the Role: We're looking for a skilled Retail Service Manager to join our team in Omaha, Nebraska. As a key member of our store team, you'll be responsible for leading day-to-day customer service initiatives and inspiring associates to provide exceptional customer service.

Key Responsibilities:

  • Model company core values and lead by example, maintaining a customer-first focus and delivering a consistently great experience to all customers.
  • Drive improvement of friendliness, speed of checkout, and customer feedback surveys by implementing strategies that promote a positive shopping experience.
  • Maintain a neat and orderly front-end area, troubleshooting issues with registers and transactions.
  • Coordinate meal and break periods and monitor schedule adherence.

Requirements: Candidates must be able to work a flexible schedule including early mornings, nights, weekends, and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs or more, as well as the ability to stand and walk for extended periods of time.

What We Offer: A competitive salary of $13 per hour, flexible hours, and an associate discount. Part-time associates may be eligible for Burlington's benefits package, which includes medical coverage and a 401(k) plan.



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