CVS Health Retail Store Team Member
7 days ago
In this role as a Customer Service Associate at CVS Health, you will be responsible for delivering exceptional customer experiences, maintaining a well-organized sales floor, and supporting pharmacy operations. You will have the opportunity to work in a dynamic and fast-paced environment, providing support to customers across various departments. Our team is committed to excellence and strives to make a positive impact on our customers' lives.
About the RoleAs a Customer Service Associate, you will be part of a collaborative team that works together to achieve our goals. You will be responsible for providing top-notch customer service, handling cash transactions accurately, and maintaining the sales floor. This role requires excellent communication and problem-solving skills, as well as the ability to multitask and prioritize tasks effectively.
Key Responsibilities- Customer Service
- Provide exceptional customer service by anticipating customer needs, demonstrating empathy and care in all interactions, and actively resolving potential issues.
- Respond to customer inquiries and resolve complaints in a fair and timely manner.
- Cash Handling
- Process cash transactions accurately and efficiently, handling cash, checks, and credit card payments with precision.
- Sales Floor Maintenance
- Maintain a clean and organized sales floor, ensuring that all products are properly stocked and displayed.
- Education and Experience
- High school diploma or equivalent preferred but not required.
- Previous experience in retail or customer service is a plus.
- Physical Demands
- Ability to stand for extended periods, lift up to 35 lbs occasionally, and perform other physical demands required for the role.
The estimated salary for this role is $15.00 - $19.00 per hour, based on industry standards and location. We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) retirement plan and employee stock purchase plan.
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