CVS Health Retail Store Team Member

7 days ago


Derry, New Hampshire, United States CVS Health Full time

In this role as a Customer Service Associate at CVS Health, you will be responsible for delivering exceptional customer experiences, maintaining a well-organized sales floor, and supporting pharmacy operations. You will have the opportunity to work in a dynamic and fast-paced environment, providing support to customers across various departments. Our team is committed to excellence and strives to make a positive impact on our customers' lives.

About the Role

As a Customer Service Associate, you will be part of a collaborative team that works together to achieve our goals. You will be responsible for providing top-notch customer service, handling cash transactions accurately, and maintaining the sales floor. This role requires excellent communication and problem-solving skills, as well as the ability to multitask and prioritize tasks effectively.

Key Responsibilities
  • Customer Service
    • Provide exceptional customer service by anticipating customer needs, demonstrating empathy and care in all interactions, and actively resolving potential issues.
    • Respond to customer inquiries and resolve complaints in a fair and timely manner.
  • Cash Handling
    • Process cash transactions accurately and efficiently, handling cash, checks, and credit card payments with precision.
  • Sales Floor Maintenance
    • Maintain a clean and organized sales floor, ensuring that all products are properly stocked and displayed.
Requirements
  • Education and Experience
    • High school diploma or equivalent preferred but not required.
    • Previous experience in retail or customer service is a plus.
  • Physical Demands
    • Ability to stand for extended periods, lift up to 35 lbs occasionally, and perform other physical demands required for the role.
Compensation and Benefits

The estimated salary for this role is $15.00 - $19.00 per hour, based on industry standards and location. We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) retirement plan and employee stock purchase plan.


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