Customer Service Associate

6 days ago


Derry, New Hampshire, United States CVS Health Full time

CVS Health is seeking a highly skilled and motivated individual to join our retail team as a Customer Service Associate. In this role, you will be responsible for providing exceptional customer service, maintaining a well-organized sales floor, and supporting pharmacy operations. If you are passionate about delivering outstanding customer experiences and have a strong desire to learn and grow, we encourage you to apply.

About the Role

This is an excellent opportunity to join a dynamic and growing organization that values its employees and customers alike. As a Customer Service Associate, you will be part of a close-knit team that works together to deliver exceptional results. You will have the chance to develop your skills and knowledge in areas such as customer service, cash handling, and sales floor maintenance.

Key Responsibilities
  • Customer Interaction
    • Engage with customers in a friendly and professional manner, responding to their needs and concerns.
    • Resolve customer complaints and issues promptly and fairly.
  • Sales Floor Management
    • Maintain a clean and organized sales floor, ensuring that all products are properly stocked and displayed.
    • Update pricing information and complete inventory management tasks as directed by store manager.
  • Pharmacy Support
    • Assist pharmacy personnel with tasks such as processing prescriptions and answering customer questions.
Requirements
  • Education and Experience
    • High school diploma or equivalent preferred but not required.
    • Previous experience in retail or customer service is a plus.
  • Physical Demands
    • Ability to stand for extended periods, lift up to 35 lbs occasionally, and perform other physical demands required for the role.
Benefits

We offer a competitive compensation package, including a salary range of $15.00 - $19.00 per hour, as well as a comprehensive benefits program that includes medical, dental, and vision coverage, a 401(k) retirement plan, and an employee stock purchase plan.



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