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Collision Management Specialist

1 month ago


Springdale, Arkansas, United States JOE HUDSON'S COLLISION CENTER Full time
Job Summary

As a Collision Management Specialist at JOE HUDSON'S COLLISION CENTER, you will be responsible for leading the operations of a location, ensuring to meet or exceed all goals relating to customer service, margin, efficiency, quality, and administration. This role requires exceptional leadership skills and the ability to develop employees for maximum performance.

Key Responsibilities:

  • Meet or exceed all goals set for the location.
  • Oversee the sales, overall production, and administration of the location.
  • Monitor location performance to identify any opportunities or trends; develop and execute a plan to address.
  • Conduct daily morning meetings to ensure employees are focused on the goals to accomplish for the day and production commitments will be achieved for customers.
  • Ensure DRP accounts are properly managed and any changes properly communicated.
  • Provide leadership and guidance for employees.
  • Recruit, recognize, and retain top talent.
  • Approve hourly timeclock punches daily.
  • Ensure the location will meet all requirements of OE and I-Car standards.
  • Responsible for the location's regulatory compliance and safety standards.
  • Perform final quality checks on finished vehicles.
  • Perform other duties as assigned.

Requirements:

  • Strong leadership skills required.
  • Prior knowledge of the auto collision industry.
  • Must have demonstrated strong organizational and documentation skills.
  • Able to communicate effectively both in-person, orally, and through written correspondence and presentation with candidates, employees, managers, and leadership.
  • Ability to work in a dynamic, fast-paced environment with a high volume of activity.
  • Detail-oriented, self-motivated, strong organizational skills and ability to prioritize.
  • Willingness to travel to JHCC locations as required or directed by leadership.

Education and Experience:

  • Prior collision industry experience required.
  • 3+ years of management experience is preferred.
  • Prior experience working with CCCOne preferred.