Medical Assistant
3 days ago
Level: Entry
Job Location: Rocky River Health Center - ROCKY RIVER, OH
Position Type: Full Time
Education Level: High School
Salary Range: $20.18 Hourly
Job Shift: Day
Job Category: Health Care
Hiring Incentive: $1000**$250 on first pay and then $750 on first pay following successful completion of 6 months.
Must still be employed, full/part-time, and in good standing at the time of each payout.
Payments are prorated for part-time hires.
Job Summary:
The Medical Assistant I - Clinical Support performs a variety of client care services in accordance with agency policies and in a courteous and professional manner.
Provides general health and contraceptive information to clients, assists with medical procedures and performs clerical functions, while ensuring quality client care and excellent customer service.
Responsibilities:
- Provide clients with accurate information regarding PPGOH services, including questions pertaining to contraception options and funding sources.
- Briefly orients patients on what to expect during their visit.
- Informs patients about delays.
- Respond to telephone calls by making appointments, providing information and appropriate referrals.
- Schedule, cancels and reschedules patient appointments as appropriate.
- Prepare and maintains patient medical records.
- Maintain accurate records for patient registration, medical records, lab testing, etc.
- Competently utilize the computerized client information system for appointment scheduling, entering client visit data, collecting client fees and providing /printing client receipts.
- Provide client with correct forms and ensures forms are completed.
- Provide customer focused services. Anticipates needs of the patients and providers and performs necessary duties to ensure patient satisfaction and promote clinic success.
- Responsible for establishing effective and enduring relationships with patients and other PPGOH constituents as appropriate.
- Gather and record all pertinent information from patients in order to provide health services.
- Enters information on patient visits into the medical record and patient data system.
- Maintains patient data system files with accurate, current patient information.
- Conduct verbal history and appropriate screening for medical record documentation
- Screen medical and social history with correct documentation of pertinent information.
- Can administer medication according to scope of practice or licensure
- Transfer/document required information in the medical record checking the accuracy of all data per PPGOH protocol
- Participate in a team approach delivery system of services to patients in accordance with PPGOH policies and procedures and current medical standards.
- Promotes/maintains communication with patients, peers, health center manager, clinicians and administration
- Prepare clients for exams and assists in exam room when needed.
- Understand content of and accurately explains Informed Consent.
- Provide appropriate and accurate patient education and information as needed.
- Perform waived laboratory tests and venipuncture.
- Measure and document client height, weight and blood pressure.
- Prepare examination room and maintains cleanliness and inventory of all aspects of the health center.
- Assist in minor surgical procedures.
- Handle medical waste utilizing universal precautions
- Communicate with co-workers to keep client visits moving in a timely manner
- Maintain confidentiality and exercise sensitivity in a nonjudgmental manner when dealing with sexuality and sensitive issues with clients.
- Participate in risk and quality management processes. Adheres to HIPAA, OSHA and CLIA regulations and workplace safety policies.
- Attend in-service, workshops, seminars, and staff meetings.
Requirements:
- High school diploma or GED
- Advanced technical training or Certified Medical Assistant required
- Experience working in a health care setting preferred
- Knowledge and proficiency in medical assisting techniques and reproductive health preferred
- Excellent customer service, problem solving, judgment, organizational and communication skills
- Strong commitment to quality health care
Why Work with Us:
We protect, promote, and provide empowered health care for people throughout Ohio.
We respect and honor all people
We are committed to a diverse and inclusive environment for patients and staff
We provide health care - without judgment
We maintain responsible business practices
We regularly demonstrate our shared organizational workplace values and standards in order to educate and care for the communities that we serve
Benefits:
- Signing Bonus
- Paid Time Off
- Paid Parental Leave
- Medical 90% employer-paid base medical plans for single coverage
- Dental
- Vision 100% employer paid
- Life Insurance 100% employer paid
- Accidental Death & Disability 100% employer paid
- Long Term/Short Term Disability 100% employer paid
- 401(k) with matching employer contribution up to 4%
- Nine (9) paid holidays per year
- Two (2) Floating holidays per year
- Financial incentive program for certified bilingual staff****Planned Parenthood respects and honors all people. Qualified associates who are fluent in a needed language
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