VTC Technician
2 weeks ago
We are seeking a highly skilled VTC Technician to join our team at Peraton. As a VTC Technician, you will be responsible for installing, configuring, managing, maintaining, operating, and defending common area VTC equipment. You will also schedule, coordinate, and administer multiple simultaneous VTC sessions, provide dedicated support to VTCs attended by Very Important Persons (VIPs), and recommend upgrades to VTC systems.
Responsibilities- Install, configure, manage, maintain, operate, and defend common area VTC equipment.
- Schedule, coordinate, and administer multiple simultaneous VTC sessions.
- Provide dedicated support to VTCs attended by Very Important Persons (VIPs).
- Recommend upgrades to VTC systems.
- Provide version control and provisioning via a Telepresence Management Suite (TMS) for VTC CODECs.
- Install flat panel displays, room based VTC endpoints, projectors, and A/V equipment.
- Resolve issues down to the equipment level (black box).
- Manage, maintain, and post a daily MSL and shift change procedures.
- Schedule, configure, and connect users to DISA GVS and DVS conferences.
- Train designated personnel on the operation of VTC equipment.
- 2 years with BS/BA or 6 years with no degree.
- Experience supporting and troubleshooting VTCs in Government environment, as well as troubleshooting and fixing VTC hardware and software (e.g., Cisco, Polycom, ViPers, and secure phones).
- Ability to follow procedures under stressful conditions.
- Good Written and Oral Communications Skills.
- Maintain, setup, monitor, and troubleshoot video equipment.
- Ability to work closely with senior professionals.
- When required contractor will possess Theater Specific Individual Readiness Training (TSIRT) certifications.
- Certifications: DoDD M IAT II.
- A DoD security clearance at the TS or higher level is required.
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