Senior ITOM Consultant
4 weeks ago
At Hexaware Technologies, we're committed to delivering cutting-edge solutions that empower our clients to succeed. As a SNOW Senior Functional Consultant – ITOM, you'll play a crucial role in shaping our ITOM strategy and driving innovation.
Key Responsibilities:- Design and implement ITAM solutions using industry best practices.
- Architect and develop Service Asset & Configuration Management solutions.
- Design and implement ServiceNow CMDB solutions that maintain CMDB integrity and support other ITSM processes.
- Manage asset, vulnerability, and Discovery integrations with other systems.
- Implement CMDB, CSDM, SAM, and Service Catalogs in ServiceNow.
- Develop and execute plans for updating CI data using automated processes and discovery tools.
- Design and implement ServiceNow Discovery solutions.
- Develop in-depth knowledge of data modeling and integration with ServiceNow CMDB.
- Implement integrations of Discovery with ServiceNow CMDB and other systems.
- Design and implement ServiceNow Discovery, Service Mapping, Event Management, and Orchestration use cases.
- Integrate 3rd party software with ServiceNow.
- Implement multiple ServiceNow implementations.
- 5+ years of experience with ServiceNow required.
- 8+ years of experience in the IT industry required.
- Certified System Admin and CIS-ITSM, CIS-Discovery, CIS HAM certifications preferred.
- ITIL4 Foundations certification is preferred.
- Bachelor's degree or equivalent combination of education and experience.
We're committed to creating a collaborative and inclusive work environment where every team member is valued and empowered to succeed. If you're passionate about ITOM and ServiceNow, we'd love to hear from you
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