Customer Service Representative

2 weeks ago


Reno, Nevada, United States Aerotek Full time
Job Summary

We are seeking a highly skilled and detail-oriented Customer Support Associate to join our team at Aerotek. The successful candidate will be responsible for providing exceptional customer service to our contract employees, clients, and sales teams in the areas of human resources, accounting, and administrative support.

Key Responsibilities
  • Ensure front office customer service, including telephone and reception desk support.
  • Complete internal payroll and manage timecard audits and collections.
  • Manage the distribution and explanation of expected and actual commission numbers.
  • Resolve all spread and commission-related issues.
  • Ensure timely submission of timecards for AHCS exception accounts.
  • Manage the Unemployment Process, including claims and hearings.
  • Manage the Worker's Compensation Program, including education, filing claims, and alternate light duty locations.
  • Process payroll, including sorting, stuffing, and mailing.
  • Resolve all payroll and invoicing issues.
  • Manage all filing and ensure an adequate supply of Pre Employment Packets.
  • Complete pre-employment paperwork with contractors.
  • Manage contractor and internal benefits programs.
  • Ensure accurate and timely entry of starts and finishes in PeopleSoft.
  • Audit New Starts reports.
  • Manage the HR folder process.
  • Sell Direct Deposit or electronic deposit and CashPay to all contractors and clients.
  • Manage the use of DHL or FEDEX.
  • Ensure timely processing of Tax Credit Forms.
  • Ensure adequate levels of administrative and galley supplies.
  • Manage P Card account.
Supervisory Responsibilities

The Customer Support Associate will be responsible for ensuring that the highest level of customer service is provided to our internal and external customers and employees. This will involve carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Qualifications

To perform this job successfully, the individual must be able to perform the essential duties satisfactorily. The requirements listed below must be met to perform the essential job duties and responsibilities.

  • Bachelor's degree in Human Resources, Business, or Accounting preferred.
  • 2+ years of experience in a customer service-related position.
  • Ability to prioritize, organize, problem-solve, and meet deadlines and goals.
  • Ability to communicate effectively and provide proper follow-up.


  • Reno, Nevada, United States PrideStaff Full time

    PrideStaff Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at PrideStaff. As a key member of our service team, you will be responsible for:Key Responsibilities:Receiving and resolving customer service calls from across the countryDispatching field technicians to customer locations when issues cannot be...


  • Reno, Nevada, United States The Hertz Corporation Full time

    Instant Return Representative RoleThe Instant Return Representative is a vital team member at The Hertz Corporation, serving as the brand ambassador by delivering exceptional customer experiences.This role involves providing attentive and personalized service to customers, ensuring their needs are met efficiently and effectively.Key Responsibilities:Deliver...


  • Reno, Nevada, United States The Hertz Corporation Full time

    Instant Return RepresentativeThe Instant Return Representative plays a vital role in providing exceptional customer experiences at our airport locations. As a brand ambassador, this team member is responsible for delivering fast, easy, and valued experiences to our customers.Key Responsibilities:Provide attentive and personalized customer serviceEnsure...


  • Reno, Nevada, United States French Agency Full time

    Job Title: Customer Service RepresentativeAt French Agency, we are seeking a highly skilled and customer-focused Customer Service Representative to join our Sales and Customer Service Department.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving...


  • Reno, Nevada, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive all the help they need on their journeys.Responsibilities:Assist customers inside and outside a U-Haul center with...


  • Reno, Nevada, United States FedEx Full time

    Customer Service RepresentativeAt FedEx, we're looking for a skilled Customer Service Representative to join our team. As a key member of our retail team, you'll be responsible for providing exceptional customer service and support to our customers. Your duties will include:Assisting customers with their queries and resolving any issues in a timely and...


  • Reno, Nevada, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our business.Key...


  • Reno, Nevada, United States UASA Full time

    ### Job Title: Customer Service Representative ### Job Summary: We are seeking a skilled and reliable Customer Service Representative to join our team at UASA. As a vital member of our team, you will play a critical role in ensuring that our customers receive timely and efficient service. ### Key Responsibilities: * Handle incoming customer calls and...


  • Reno, Nevada, United States Web Craft Stylers Full time

    Job Title: Call Center RepresentativeWe are seeking a motivated and enthusiastic Call Center Representative to join our dynamic team at Web Craft Stylers.Job SummaryThe Call Center Representative will serve as the primary point of contact for our customers, providing exceptional service and support. The ideal candidate will have excellent verbal and written...


  • Reno, Nevada, United States Fresh Form Draft Full time

    Customer Service RepresentativeAt Fresh Form Draft, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...


  • Reno, Nevada, United States Percepta House Full time

    Job Title: Customer Service RepresentativeJob Overview:As a Customer Service Representative at Percepta House, you will be the first point of contact for customers. Your primary responsibility is to provide excellent service, address inquiries, resolve complaints, and ensure customer satisfaction. You will engage with customers via phone, email, chat, or in...


  • Reno, Nevada, United States Domino's Pizza LLC Full time

    We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service, taking orders, and operating the cash register.Key Responsibilities:Greet customers and take orders with a smileOperate the cash register and collect payments from...


  • Reno, Nevada, United States Enterprise Holdings Full time

    Customer Service Representative Sr.Enterprise Mobility is seeking a highly skilled Customer Service Representative Sr. to provide exceptional customer service to internal and external customers. As a key member of our team, you will be responsible for assisting customers with their rental needs, providing administrative support, and acting as a rental backup...


  • Reno, Nevada, United States Domino's Pizza LLC Full time

    About Us:Domino's Pizza LLC is a leading food delivery and carryout pizza chain that has been serving customers for over 60 years. Our company is built on a foundation of innovation, hard work, and a passion for delivering exceptional customer experiences.Job Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to...


  • Reno, Nevada, United States Enterprise Holdings Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Enterprise Holdings. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our internal and external customers, primarily face-to-face, while supporting their branch and rental needs.Key...


  • Reno, Nevada, United States VIMO INC Full time

    Customer Service RepresentativeAt VIMO INC, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through inbound and outbound calls, online chat inquiries, and application data entry. Your primary goal will be to...


  • Reno, Nevada, United States PrideStaff Full time

    Customer Service RepresentativePrideStaff Financial is working with a company in the Reno area with a great company culture and is looking for a positive candidate to join their team. The Customer Service Representative provides excellent customer service support by telephone and email. Resolving and communicating customer concerns and complaints to the...


  • Reno, Nevada, United States Curate Corp Voice Full time

    Job DescriptionJob Title: Call Center RepresentativeLocation: Reno, NVJob Type: Full-TimeReports To: Call Center ManagerJob Summary:We are seeking a highly motivated and customer-focused Call Center Representative to contribute to the success of Curate Corp Voice. In this role, you will be responsible for handling a high volume of inbound and outbound calls,...


  • Reno, Nevada, United States Walmart Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Sam's Club. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our members, ensuring a positive shopping experience, and resolving any issues that may arise.Key ResponsibilitiesAssist members with their...


  • Reno, Nevada, United States Wastexperts Full time

    Customer Service RepresentativeAt Wastexperts, we're committed to providing exceptional service to our clients. As a Customer Service Representative, you'll play a critical role in ensuring our customers receive the best possible experience.Key Responsibilities:Act as the primary point of contact for customers experiencing servicing issuesCollaborate with...