Orthopaedic Care Coordinator

5 days ago


Irving, Texas, United States Resurgens Orthopaedics Full time
Job Summary:

Resurgens Orthopaedics seeks a highly skilled and detail-oriented Orthopaedic Care Coordinator to join our team. As a key member of our clinical staff, you will be responsible for providing exceptional patient care and support to our physicians and patients. Your primary duties will include assisting with patient flow, preparing exam rooms, and maintaining accurate patient records. If you are a motivated and organized individual with a passion for delivering outstanding patient care, we encourage you to apply for this exciting opportunity.

Responsibilities:

• Escort patients to exam rooms and assist with determining medical problems.
• Assist patients in navigating the clinic and ensure a smooth patient flow experience.
• Prepare exam rooms and instruments for examination and assist physicians during treatment and exams.
• Observe, record, and report patient conditions and reactions to medications and treatments to physicians.
• Check appointment schedules and assist the front desk coordinator with physician patient schedules.
• Respond to and refer incoming phone calls.
• Label and maintain proper storage for medical supplies in all exam rooms and central medical supply storage areas.
• Schedule all surgical procedures with hospitals and/or Ambulatory Surgery Centers (ASC).
• Issue out-patient materials and ensure that all surgical patients receive oral and/or written instructions regarding upcoming procedures and hospital policies and procedures.
• Assist in maintaining and reviewing patient records and pertinent information.
• Receive and handle all patient telephone calls to completion in a timely manner.

Requirements:

• High School Diploma or equivalent.
• Current MA Certification.

Qualifications and Experience:

• Minimum one year experience in the healthcare industry preferred but not required.
• Strong written and verbal communication skills.
• Ability to multitask with phones, patients, and other responsibilities.
• Excellent computer and typing skills.
• Excellent interpersonal skills and collaboration with the management team.
• A demonstrated commitment to high professional ethical standards and a diverse workplace.
• Ability to excel in a fast-paced community environment.
• Excellent people skills, open to direction, and collaborative work style with a commitment to getting the job done.

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