Patient Care Coordinator Associate
1 day ago
UnitedHealth Group is a global organization that delivers care, aided by technology to help millions of people live healthier lives. Our mission is to help people live healthier lives and make the health system work better for everyone.
Job SummaryWe are seeking a highly skilled and compassionate Patient Care Coordinator Associate to join our team. As a Patient Care Coordinator Associate, you will play a vital role in ensuring the smooth operation of our medical office, providing exceptional patient care, and supporting our healthcare team.
Key Responsibilities- Provide exceptional patient care, including answering phone calls, responding to patient inquiries, and resolving issues in a timely and professional manner.
- Manage medical records, including maintaining, filing, and preparing for scheduling.
- Ensure all correspondence is scanned and/or filed, process requests for medical records release, and maintain appropriate logs.
- Perform all other related duties as assigned.
- High School Diploma/GED (or higher)
- 1+ years of customer service experience displaying strong communication skills both in person and via phone
- Intermediate level of proficiency with Microsoft applications
- Preferred Qualifications: 1+ years of medical office experience, including data entry, ICD 10 and CPT coding experience, and prior experience with EMR computer applications
At UnitedHealth Group, we offer a comprehensive benefits package, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement, Employee Discounts, Employee Assistance Program, Employee Referral Bonus Program, Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
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