Customer Service Liaison

1 week ago


Hanover, Massachusetts, United States VCA Animal Hospitals Full time
About the Role

We are seeking an experienced professional to fill the position of Client Service Representative at VCA Roberts Animal Hospital. Our mission is to prioritize our clients' pets' health and deliver exceptional service.

Key Responsibilities
  • Provide top-notch customer service to clients and their pets
  • Collaborate with the animal care team to ensure seamless service delivery
  • Communicate effectively with clients to understand their needs and concerns
  • Contribute to a positive and supportive work environment
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Experience in customer-facing roles, preferably in animal care or a related field
  • A passion for delivering exceptional service and prioritizing clients' needs

We offer a dynamic and supportive work environment, opportunities for growth and development, and a chance to make a real difference in the lives of our clients and their pets.



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