Customer Service Representative
6 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.
Key Responsibilities- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
- Build and maintain strong relationships with customers, understanding their needs and preferences to provide personalized solutions
- Drive sales growth by promoting our products and services, and identifying opportunities to upsell and cross-sell
- Process sales transactions accurately and efficiently, maintaining a high level of accuracy and attention to detail
- Maintain a clean and organized store environment, adhering to our high standards of quality and presentation
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- At least one year of experience in a customer-facing role, preferably in retail or sales
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
- Physical ability to lift up to 50 pounds, with or without reasonable accommodation
We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also provide ongoing training and development opportunities to help you grow and succeed in your career.
At Sherwin-Williams, we value diversity and inclusion, and we are committed to creating a workplace that is welcoming and inclusive for all employees. We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.
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Hanover, Massachusetts, United States Sherwin-Williams Full time{"title": "Customer Service Representative", "content": "Job SummaryAs a Customer Service Representative at Sherwin-Williams, you will be responsible for providing exceptional customer service to our wholesale and retail customers. Your primary goal will be to determine customer needs, answer questions about our products, and recommend the right...
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