Customer Service Associate

7 days ago

Vallejo, California, United States Foodmaxx Supermarkets Full time
About Foodmaxx Supermarkets

We are a regional, full-service grocery chain operating 194 stores in neighborhoods throughout California and Western Nevada. Our company takes extra care to provide customers with the freshest quality products at a great value.

Proudly serving our communities for over 70 years, we pride ourselves on putting people first. Our commitment to customers and community is reflected in the connections we've made in the neighborhoods we've served.

The Save Mart Companies' philanthropic non-profit organization, The CARES Foundation, provides vital resources for children and families and has donated over $5 million to local communities.

Career Opportunities

We are currently recruiting for the position of Multi-Purpose Clerk in various departments, including the Bakery Department at our store located at 1740 Tuolomne, Vallejo, CA.

This role involves promoting sales within assigned department, answering customer questions, responding to customer requests for products, and accurately placing special orders. You will also practice safe food handling procedures, maintaining a clean work area, orderly and free from safety hazards.

The Multi-Purpose Clerk may be assigned to one of several departments within the store - to include Center Store, Produce, Meat/Seafood, Bakery/Deli, or Janitorial.

Responsibilities and Accountabilities:

•Operate the checkstand according to company policy and procedures, memorize PLU codes, and keep up to date with new products;
•Order, receive, unload, stock, and rotate product onto shelves and cases in all areas of center store operations;
•Merchandise product and perform Point-Of-Sale (POS) and inventory activities;

•In the Produce department: Receive, inspect, and log products for accuracy of shipment and quality; trim, wash, and wrap produce according to company policy;
•Stock, rotate, and merchandise product to maintain freshness and department appeal;
•Maintain floral area both inside and outside of store;
•Keep all areas and equipment of the department clean;

•In the Meat/Seafood department: Receive, inspect, and log products for accuracy of shipment and quality; weigh, wrap/package and label products for display;
•Stock, rotate, and merchandise product to maintain freshness and department appeal;
•Provide customer service at the seafood counter;
•Take special orders for items such as custom cuts of meat or holiday items;
•May operate equipment such as slicers and wrappers;
•Keep all areas and equipment of the department clean;

•In the Bakery/Deli department: Receive, inspect, and log products for accuracy of shipment and quality; prepare, weigh, package, and label products for display;
•Stock, rotate, and merchandise baked goods and deli products to maintain freshness and department appeal;
•Take special orders for items such as cakes and party trays;
•May operate equipment such as ovens, proofers, slicers, and mixers;
•Keep all areas and equipment of the department clean;

•In the Janitorial department: Maintain cleanliness and sanitation throughout the store;
•Sweep and mop sales floor, front end, back rooms, and refrigerated areas;
•Clean restrooms, break room, office areas, shelving and cases, front end equipment, shopping carts, and vending machines;
•Clean front of store and parking lot, and empty trash;
•May operate janitorial equipment such as scrubbers and buffers;

Duties Included in all Departments:
•Sweep and mop sales floor, front end, back rooms, and refrigerated areas;
•May operate forklift if authorized and certified;
•May operate baler if authorized;
•Perform other duties as assigned;

Benefits and Requirements

This role offers an estimated salary range of $16.25 - 25.00 per hour. To be eligible, you must be at least 18 years old, possess excellent customer service and communication skills, ability to work with a sense of urgency and self-motivation, capability to be proactive, initiative, enthusiastic, and flexible on the job. A High School Diploma (or G.E.D.) or additional job experience is required. Six months of related experience is preferred. Must be available to work a variety of required retail hours. Requires standing and other physical movements on a frequent basis, and lifting up to 40 lbs. without assistance.

About Us

Our company culture emphasizes customer connection, quality/quantity of work, and personal interpersonal skills. If you are passionate about delivering exceptional customer experiences, working collaboratively with colleagues, and striving for excellence in all aspects of your work, then join us today.

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