Patient Registration Specialist
2 weeks ago
As a Patient Registration Specialist, you will play a crucial role in our healthcare team by ensuring a smooth and efficient check-in process for our patients.
Key Responsibilities:
- Accurately updates patient records and demographic information.
- Greets patients warmly upon their arrival, providing a welcoming atmosphere.
- Collects co-payments and manages financial transactions with precision.
- Trains and supports fellow registration staff to maintain high standards of service.
- Identifies and resolves registration issues, such as referral requirements.
- Maintains attention to detail while managing front desk operations.
- Balances daily receipts and ensures accurate financial reporting.
Work Environment:
This position is primarily office-based, requiring prolonged periods of sitting and the ability to work under pressure. Evening shifts may be necessary on occasion.
Qualifications:
The ideal candidate will possess:
- Knowledge of registration protocols and administrative procedures.
- Proficiency in computer systems, including Microsoft Office and electronic medical records.
- Strong organizational skills and the ability to manage repetitive tasks efficiently.
- Excellent communication skills, both verbal and written.
- A commitment to providing exceptional service to patients and colleagues.
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