Industrial Sales Support Representative

3 weeks ago


Waterford, Wisconsin, United States Uline Full time

About the Role:

We are seeking a highly skilled Industrial Sales Support Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Process Orders: Process customer orders in a collaborative call center using world-class technology.
  • Communicate with Customers: Communicate with customers over phone, email, and chat.
  • Sales Support: Provide sales support to our clients by helping them navigate our website and online ordering system.
  • Product Expertise: Become a product expert and provide answers to product, pricing, and shipping questions quickly and confidently.

Requirements:

  • Education: High school diploma or equivalent, Bachelor's degree preferred.
  • Experience: Prior customer service experience is a plus, but we will train you to provide legendary service for our customers.

What We Offer:

  • Competitive Salary: $28-$35 per hour (including shift differential) with significant growth and earning potential.
  • Benefits: Complete medical, dental, vision, and life insurance coverage, 401(k) with 6% employer match, multiple bonus programs, paid holidays, and generous paid time off.
  • Tuition Assistance Program: A program that covers professional continuing education expenses.

Company Overview:

Uline is a family-owned company and North America's leading distributor of shipping, industrial, and packaging materials, with over 9,000 employees across 13 locations. We are committed to being a drug-free workplace and an EEO/AA Employer/Vet/Disabled.



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