Industrial Sales Support Representative
3 weeks ago
About the Role:
We are seeking a highly skilled Industrial Sales Support Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Process Orders: Process customer orders in a collaborative call center using world-class technology.
- Communicate with Customers: Communicate with customers over phone, email, and chat.
- Sales Support: Provide sales support to our clients by helping them navigate our website and online ordering system.
- Product Expertise: Become a product expert and provide answers to product, pricing, and shipping questions quickly and confidently.
Requirements:
- Education: High school diploma or equivalent, Bachelor's degree preferred.
- Experience: Prior customer service experience is a plus, but we will train you to provide legendary service for our customers.
What We Offer:
- Competitive Salary: $28-$35 per hour (including shift differential) with significant growth and earning potential.
- Benefits: Complete medical, dental, vision, and life insurance coverage, 401(k) with 6% employer match, multiple bonus programs, paid holidays, and generous paid time off.
- Tuition Assistance Program: A program that covers professional continuing education expenses.
Company Overview:
Uline is a family-owned company and North America's leading distributor of shipping, industrial, and packaging materials, with over 9,000 employees across 13 locations. We are committed to being a drug-free workplace and an EEO/AA Employer/Vet/Disabled.
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