Product Support Specialist

3 days ago


Gulfport, Mississippi, United States Five Star Call Centers Full time
Job Summary

We are seeking a highly skilled and customer-focused Product Support Specialist to join our team at Five Star Call Centers. As a Product Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients via phone, email, and chat.

Key Responsibilities:

  • Assist customers with product-related inquiries and issues
  • Provide technical support and troubleshooting assistance
  • Escalate complex issues to senior team members as needed
  • Document customer interactions and issues in our CRM system

Requirements:

  • 1 year of customer service or technical support experience
  • Strong technical skills and ability to learn new products quickly
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • Competitive hourly rate
  • Opportunities for career growth and professional development
  • A dynamic and supportive team environment

How to Apply:

If you are a motivated and customer-focused individual with a passion for technical support, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you


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