Product Support Specialist
3 days ago
We are seeking a highly skilled and customer-focused Product Support Specialist to join our team at Five Star Call Centers. As a Product Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients via phone, email, and chat.
Key Responsibilities:
- Assist customers with product-related inquiries and issues
- Provide technical support and troubleshooting assistance
- Escalate complex issues to senior team members as needed
- Document customer interactions and issues in our CRM system
Requirements:
- 1 year of customer service or technical support experience
- Strong technical skills and ability to learn new products quickly
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
- Competitive hourly rate
- Opportunities for career growth and professional development
- A dynamic and supportive team environment
How to Apply:
If you are a motivated and customer-focused individual with a passion for technical support, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
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After-School Support Specialist
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Afterschool Support Specialist
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