Tax Compliance Specialist
4 weeks ago
We are seeking a highly skilled Tax Compliance Specialist to join our team at the State of Oklahoma. As a Tax Compliance Specialist, you will be responsible for providing professional and technical services to taxpayers, resolving complex tax questions and problems, and ensuring compliance with tax laws and regulations.
Key Responsibilities- Provide technical assistance to taxpayers on tax-related matters
- Resolve refund inquiries and respond to taxpayer inquiries on a full range of tax-related bills and notices
- Explain the provisions of various tax laws and determine the cause of taxpayer's delinquent status
- Compute appropriate fees and identify and communicate document deficiencies
- Review and analyze requests for information and clarification of statutes, laws, Oklahoma tax codes, as well as policies, and procedures
- Coordinate with other divisions, sections, or agencies as needed to clarify policies and procedures, determine status of individual accounts, issue clearances, and resolve problems
- Route requests for materials, publications, or information to appropriate units for processing
- Assist taxpayers with technical/navigational issues related to the agency's self-service online portal
- An associate's degree in accounting, business management, public administration or a closely related field
- One year of experience in bookkeeping, tax revenue, customer service, accounts maintenance, call center, or closely related work
- Proficiency with Microsoft Office Suite, including Excel, Outlook, Word, PowerPoint, and Teams
The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Core work hours for the Oklahoma Tax Commission are Monday through Friday, 7:30am to 4:30pm. Telework may be required based on the needs of the agency, division, and section.
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