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Racing Simulator Technician

2 months ago

Washington, Washington, D.C., United States F1 Arcade Full time
Job Description

Job Summary:

F1 Arcade is seeking a highly skilled Racing Simulator Technician to join our team. As a key member of our technical staff, you will be responsible for maintaining and optimizing our state-of-the-art racing simulators, ensuring an immersive and seamless experience for our guests.

Key Responsibilities:

  • Maintain, repair, and optimize racing simulators for optimal functionality.
  • Promptly troubleshoot and diagnose technical issues to minimize downtime.
  • Record maintenance activities and implement preventive measures.
  • Install and update simulation software.
  • Upgrade hardware components as needed.
  • Collaborate with developers to address compatibility and implement improvements.
  • Provide technical support for electronic systems.
  • Assist guests in understanding simulator operations.
  • Address technical concerns promptly to ensure a positive guest experience.
  • Conduct briefings on simulator usage and safety.
  • Conduct regular quality checks on racing simulations.
  • Implement improvements based on guest feedback.
  • Work with other technicians, vendors, and developers to stay informed about simulator technology advancements.
  • Participate in team meetings to discuss projects, challenges, and improvements.
  • Adhere to safety protocols to ensure a secure environment.
  • Conduct routine safety checks on simulators and report issues.

Requirements:

  • Proven experience in maintaining electronic and mechanical systems.
  • Familiarity with racing simulators or gaming technology preferred.
  • Strong problem-solving and attention to detail.
  • Excellent communication and guest service skills.
  • Ability to work in a collaborative team environment.
  • Basic knowledge of software installation and updates.
  • Flexibility to work varied shifts, including weekends and holidays.
  • Ability to stand and walk for extended periods and lift over 50 lbs.

Bonus Skills:

  • Windows 10 troubleshooting.
  • Remote Desktop knowledge.
  • Experience with rFactor 2 and similar racing hardware.
  • Familiarity with JIRA Service Desk, Datto, ServiceNow, Notion, and Teams.

About F1 Arcade:

F1 Arcade is a revolutionary hospitality company that combines state-of-the-art F1 racing simulations with a vibrant global food and beverage program. We offer a supportive environment where innovation and creativity thrive. Join us in creating extraordinary experiences that redefine entertainment worldwide.