Credit Solutions Professional
2 days ago
NASC GLOBAL, a leading HR Consulting and Management firm, is excited to support the search for an experienced professional for our valued client.
Salary and BenefitsThe role offers a competitive compensation package ranging from $22.00 to $25.00 hourly, commensurate with your experience, education, certifications, and skill set.
Key Responsibilities- Establish relationships with delinquent clients to secure payment and determine the reason for delinquency on active or inactive loan, deposit, and credit card accounts.
- Negotiate repayment of outstanding debt in a positive and professional manner, leveraging tools and resources where applicable.
- Determine the right solution for the client while staying within collections compliance guidelines.
- Demonstrate empathy for the client's situation using ethical behavior that is consistent with the bank's code of conduct.
- Achieve quality standards and meet key performance indicators.
- Work an established list of accounts on an automated collections system, auto-dialer, or manual calling and help mitigate losses.
- Active Listening
- Attention to Detail
- Client Solutions Advisory
- Oral Communications
- Account Management
- Adaptability
- Collaboration
- Data Collection and Entry
- Interpret Relevant Laws, Rules, and Regulations
- Liquidity Management
This is an excellent opportunity for a seasoned professional to make a significant impact within a dynamic organization.
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