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Applications Analyst I, II, or Senior

4 weeks ago

Little Rock, Arkansas, United States SPP Corp Full time
Job Summary

Southwest Power Pool (SPP) is seeking a highly skilled Applications Analyst I, II, or Senior to join our team. As a key member of our IT department, you will be responsible for supporting and maintaining computer applications and databases that are essential to our daily operations.

Key Responsibilities
  • Apply business and technical support concepts to troubleshoot software issues and provide top-notch customer support.
  • Resolve application and usability problems, ensuring the accurate and reliable functioning of our systems.
  • Collaborate with a dedicated team to exchange ideas, information, and opinions to facilitate tasks.
  • Work closely with managers and employees at all levels to ensure seamless communication and collaboration.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experience.
  • Senior Application Analyst: Six (6) years of applicable Information Technology application administration and support experience, or an equivalent combination of education and work experience.
  • Application Analyst II: Three (3) years of Information Technology Development/Support experience.
  • Application Analyst I: No experience required.
  • Effective working knowledge of Microsoft Windows, Unix or Linux operating systems, application development and support methodologies, and database management systems.
  • Effective troubleshooting, problem-solving, and analytical skills.
  • Effective written and oral communication skills.
  • Effective working knowledge of SDLC and project life cycle methods and practices.
  • Good customer service and organization skills.
  • Understanding of, compliance with, and enforcement of SPP Policies and Procedures.
  • Competent in scripting, SQL, deciphering error and event logs, data analysis.
Preferred Qualifications
  • Two (2) or more years of applicable utility industry experience.
  • Experience with security systems, camera systems, and administering server-based applications.
Work Environment

This job operates in a professional office environment. The physical and mental demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.

Physical Demands
  • While performing the duties of this job, the employee is regularly required to make decisions, interpret data, and problem-solve.
  • The employee frequently is required to stand or sit for extended periods; use hands to operate a computer keyboard and standard office equipment.
  • The employee must occasionally lift and move up to 10 pounds.
  • Requires the ability to work and collaborate with managers and employees at all levels to exchange ideas, information, and opinions to facilitate tasks.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
Position Type and Expected Hours of Work

This is a full-time position with regular working hours from Monday through Friday, 8:00 a.m. to 5:00 p.m. Please note that occasional extended hours may be necessary as part of a 24/7/365 on-call rotation.

Work Location

This is a hybrid (2-3 days in office) position located in Little Rock, Arkansas.

Travel Requirement

This position requires minimal travel, typically 10% or less.