Applications Analyst I, II, or Senior
4 weeks ago
Southwest Power Pool (SPP) is a leading organization in the energy sector, dedicated to delivering reliable and affordable electricity to millions of people in our service territory. We are committed to fostering a culture of collaboration, innovation, and excellence, and we are seeking a talented Applications Analyst to join our team.
Job SummaryWe are seeking an experienced Applications Analyst to support and maintain our computer applications and databases, which are critical to our daily operations. As a key member of our IT team, you will be responsible for troubleshooting software issues, providing top-notch customer support, and resolving application and usability problems. If you have a passion for problem-solving, collaboration, and making a real difference in a tech-savvy environment, we encourage you to apply.
Key Responsibilities- Support and maintain computer applications and databases
- Troubleshoot software issues and provide customer support
- Resolve application and usability problems
- Collaborate with cross-functional teams to ensure seamless operations
- Stay up-to-date with industry trends and best practices
- Bachelor's degree in Computer Science, Information Technology, or related field
- Minimum 3 years of experience in IT application administration and support
- Strong knowledge of Microsoft Windows, Unix or Linux operating systems, application development and support methodologies, and database management systems
- Effective troubleshooting, problem-solving, and analytical skills
- Excellent written and oral communication skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- 2+ years of experience in the utility industry
- Experience with security systems, camera systems, and administering server-based applications
This is a hybrid position located in Little Rock, Arkansas, with regular working hours from Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional extended hours may be necessary as part of a 24/7/365 on-call rotation.
Equal Opportunity EmployerSouthwest Power Pool is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other protected category.
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