Merchandise Associate

6 days ago


Red Wing, Minnesota, United States TJ Maxx Full time
Job Summary

We are seeking a highly motivated and customer-focused Merchandise Associate to join our team at TJ Maxx. As a Merchandise Associate, you will play a key role in delivering an exceptional customer experience by providing excellent service, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.

Key Responsibilities
  • Provide exceptional customer service by engaging and interacting with all customers, embodying customer experience principles, and maintaining a clean and organized store environment.
  • Support and embody a positive store culture through honesty, integrity, and respect.
  • Accurately ring customer purchases/returns and count change back to the customer according to established operating procedures.
  • Promote credit and loyalty programs during customer interactions.
  • Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards.
  • Accurately process and prepare merchandise for the sales floor following company procedures and standards.
  • Initiate and participate in store recovery as needed throughout the day.
  • Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store.
  • Provide and accept ongoing recognition and constructive feedback.
  • Adhere to all labor laws, policies, and procedures.
  • Support and participate in store shrink reduction goals and programs.
  • Participate in safety awareness and maintenance of a risk-free environment.
  • Perform duties as assigned.
Requirements
  • Possess excellent customer service skills.
  • Able to work a flexible schedule to support business needs.
  • Possess strong organizational skills with attention to detail.
  • Capable of balancing multiple tasks at one time.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Possess strong communication skills.
  • Capable of lifting heavy objects with or without reasonable accommodation.
  • Works effectively with peers and supervisors to accomplish tasks.
  • Retail customer experience preferred.
What We Offer
  • Competitive compensation.
  • Weekly paychecks.
  • Associate discount.
  • Career development opportunities.
  • TAAP TJX Associate Assistance Programs.
  • Be a part of an inclusive team.
  • Flexible work schedules.

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