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Merchandise Associate

1 month ago

Red Wing, Minnesota, United States TJ Maxx Full time
About TJ Maxx

At TJ Maxx, we're passionate about delivering an exceptional customer experience. Our stores are a treasure trove of exciting surprises, with a vast selection of designer and brand-name products at unbeatable prices.

Job Summary

We're seeking a highly motivated and customer-focused Merchandise Associate to join our team. As a key member of our sales floor team, you'll be responsible for delivering a world-class customer experience, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Provide exceptional customer service, engaging with all customers and embodying our customer experience principles
  • Maintain a clean and organized store environment, adhering to all operational and merchandise standards
  • Accurately ring customer purchases/returns and count change back to customers
  • Promote credit and loyalty programs
  • Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards
  • Process and prepare merchandise for the sales floor, following company procedures and standards
  • Initiate and participate in store recovery as needed
  • Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store
  • Provide and accept recognition and constructive feedback
  • Adhere to all labor laws, policies, and procedures
  • Support and participate in store shrink reduction goals and programs
  • Participate in safety awareness and maintain a safe environment
Requirements
  • Excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred
Benefits

We offer a range of benefits, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more. Eligible associates also receive 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance.

This position has a starting pay range of $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment.

At TJ Maxx, we're committed to creating a diverse and inclusive work environment where everyone feels valued and respected. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.