Customer Service Representative

3 days ago


Silver Spring, Maryland, United States Orangetheory - Franchise #0165 Full time
About Our RoleAre you passionate about fitness and customer service? Do you enjoy working in a dynamic and fast-paced environment? If so, we may have the perfect opportunity for you As a Sales Associate at Orangetheory Fitness, you will be responsible for creating a positive and engaging experience for our members by providing exceptional customer service, promoting our services, and selling memberships.

Your key responsibilities will include:
  • Greeting members and providing a warm welcome
  • Promoting our Orangetheory concept to potential clients
  • Working at the front desk, including answering phones and responding to member inquiries
  • Conducting studio tours and showcasing our facilities
  • Partnering with trainers to support new members in their first Orangetheory workout
  • Selling memberships to drive business growth
  • Following up with prospective clients to convert them into members
  • Addressing member concerns in a professional and timely manner


We offer a competitive compensation package, including a base rate of $15.00/hr, daily commission, and monthly bonuses based on individual performance. Additional earnings average between $100-$500/month.

We are seeking a highly motivated and enthusiastic individual who is passionate about fitness, has excellent communication skills, and can thrive in a dynamic environment.

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