Housekeeping Operations Director

1 month ago


Wilmington, Delaware, United States World Equestrian Center Wilmington Full time
Job Summary

The World Equestrian Center in Wilmington, OH is seeking an experienced Housekeeping Manager to oversee daily housekeeping operations. The ideal candidate will have a strong background in customer service and be able to lead a team to deliver exceptional guest experiences.

Key Responsibilities:

  • Direct daily housekeeping shift operations and ensure compliance with all policies, standards, and procedures.
  • Supervise staffing levels to meet guest service, operational needs, and financial objectives.
  • Conduct daily inspections to ensure proper sanitation and cleanliness throughout the property.
  • Develop and implement training programs for new and existing team members.
  • Participate in the recruiting, interviewing, and hiring of department team members.
  • Ensure property policies are administered fairly and consistently.
  • Demonstrate and promote a safe and secure environment for guests and team members.

Requirements:

  • High School diploma or equivalent.
  • Excellent customer service skills.
  • Ability to work in a fast-paced environment.
  • Excellent communication skills.
  • Flexible availability, including weekends.
  • Previous housekeeping supervisory experience.


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