Housekeeping Operations Director
1 month ago
The World Equestrian Center in Wilmington, OH is seeking an experienced Housekeeping Manager to oversee daily housekeeping operations. The ideal candidate will have a strong background in customer service and be able to lead a team to deliver exceptional guest experiences.
Key Responsibilities:
- Direct daily housekeeping shift operations and ensure compliance with all policies, standards, and procedures.
- Supervise staffing levels to meet guest service, operational needs, and financial objectives.
- Conduct daily inspections to ensure proper sanitation and cleanliness throughout the property.
- Develop and implement training programs for new and existing team members.
- Participate in the recruiting, interviewing, and hiring of department team members.
- Ensure property policies are administered fairly and consistently.
- Demonstrate and promote a safe and secure environment for guests and team members.
Requirements:
- High School diploma or equivalent.
- Excellent customer service skills.
- Ability to work in a fast-paced environment.
- Excellent communication skills.
- Flexible availability, including weekends.
- Previous housekeeping supervisory experience.
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