Housekeeping Quality Ambassador

6 days ago


Fort Lauderdale, Florida, United States Marriott International Inc Full time

Job Summary

We are seeking a highly skilled and detail-oriented Housekeeping Quality Ambassador to join our team at Marriott International Inc. As a Housekeeping Quality Ambassador, you will be responsible for ensuring that our guest rooms and public areas meet the highest standards of cleanliness and quality.

Key Responsibilities

  • Enter status of rooms cleaned and complete checklists to report cleanliness and condition of each assigned area.
  • Complete required Housekeeping paperwork and identify room assignments and type of cleaning required for each room.
  • Inspect guest rooms after being cleaned by Housekeeper and respond promptly to requests from guests and other departments.
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
  • Follow all company and safety and security policies and procedures and report any maintenance problems, safety hazards, accidents, or injuries.
  • Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information.
  • Welcome and acknowledge all guests according to company standards and anticipate and address guests service needs.
  • Ensure adherence to quality expectations and standards and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
  • Develop and maintain positive working relationships with others and support team to reach common goals.
  • Speak with others using clear and professional language and move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.

Requirements

  • High school diploma or G.E.D. equivalent.
  • At least 1 year of related work experience.
  • No supervisory experience.
  • License or Certification: None.

About Us

At Marriott International Inc, we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

We are a global leader in luxury hospitality and our team is dedicated to creating experiences so exceptional that long after a guest stays with us, the experience stays with them. We pride ourselves on delivering excellence in the care and comfort of our guests and our Gold Standards are the foundation of our culture.



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