Lead Front End Associate

5 days ago


Silver Spring, Maryland, United States CVS Health Full time
About CVS Health

CVS Health is a leading healthcare company that prioritizes delivering exceptional patient care and improving health outcomes. Our mission is to provide innovative solutions that make healthcare more accessible, convenient, and affordable.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Lead Front End Associate. In this role, you will be responsible for providing exceptional customer service, managing cash handling and inventory, and leading a team of front-end associates to achieve sales and customer satisfaction goals.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Manage cash handling and inventory, ensuring accuracy and efficiency in all transactions.
  • Lead a team of front-end associates, providing guidance, coaching, and feedback to ensure excellent customer service and sales performance.
  • Collaborate with other departments to achieve sales and customer satisfaction goals.
  • Stay up-to-date on company policies, procedures, and promotions to effectively communicate with customers and team members.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy with cash handling.
What We Offer

CVS Health offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are committed to creating a diverse and inclusive work environment that values and respects all employees.



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