Commercial Risk Manager
12 hours ago
Job Title: Commercial Risk Manager
Job Summary:
The Baldwin Group is a leading insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management solutions to clients across the U.S. and abroad. We are seeking a highly skilled Commercial Risk Manager to join our team and partner with Advisors, Directors Risk Management, and Client Service Specialists to deliver exceptional service to our commercial clients.
Key Responsibilities:
- Maintain accurate and up-to-date client files in our Agency Management System, ensuring proper documentation and communication with all stakeholders.
- Compose professional business correspondence via letter, email, and other means to ensure timely and effective communication with clients and insurance companies.
- Perform accounting and math-related functions, including invoicing, premium allocation, and other tasks as necessary, to ensure seamless operations.
- Monitor claims and communicate information to relevant parties, providing guidance and assistance to clients as needed.
- Interact with colleagues and clients effectively, utilizing excellent communication skills and cooperation to achieve company goals.
- Attend client meetings with Advisors or Directors Risk Management, as requested, to provide expert guidance and support.
- Assist colleagues in responding to client inquiries and processing work, as needed, to ensure timely and effective service.
- Manage day-to-day activities of client accounts, including policy review, changes, and updates, contract review, and certificate processing.
- Counsel and advise clients on coverage and exposure, recommending and placing additional coverage as needed.
- Actively seek referrals from current clients to solicit new business prospects, following up to generate new business using our prospect database and automation system.
- Cultivate strong relationships with insurance company partners, ensuring knowledge of carrier requirements and attributes.
- Identify opportunities to improve the firm, business segment, and processes, bringing issues and discrepancies to the attention of leadership.
Requirements:
- Demonstrate effective presentation skills through verbal and written communication.
- Intermediate to advanced knowledge of Microsoft Word, Excel, PowerPoint, and Outlook, with the ability to learn other software programs as needed.
- Demonstrate alignment with our corporate culture and core values.
- Obtain and maintain state insurance licenses, as required by the State Department of Insurance, to provide risk management consulting or risk transfer solutions in states where we operate.
- 3+ years of experience in a Commercial Account Manager role.
Work Environment:
The Baldwin Group is a fast-paced, multi-tasking environment that requires adaptability and a willingness to learn. Travel may be required for training and quarterly on-site meetings.
EEOC Statement:
The Baldwin Group is an equal employment opportunity firm and strives to comply with all laws prohibiting discrimination based on race, color, religion, age, sex, national origin, disability, military status, marital status, and any other category protected by federal, state, or local laws.
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