CPI Investigative Supervisor

2 weeks ago


Texarkana, Texas, United States Texas Department of Family and Protective Services Full time
Job Summary

The CPI Investigative Supervisor is a highly complex and senior-level position that performs consultative services, technical assistance, and supervisory work. This role manages administrative staff and a unit of caseworkers responsible for conducting Investigations and Alternative Response (AR) cases within the CPI Division.

Key Responsibilities
  • Provides case consultations and monitors the status of cases within the unit by utilizing data warehouse reports to identify trends and patterns related to risk and child safety issues.
  • Selects, hires, manages, and develops staff through review of performance data, individual conferences, case readings, data warehouse reports, field visits, and unit meetings to ensure productivity and compliance with policy, procedure, and service control requirements.
  • Provides consultative services, analysis, and technical assistance to design, implement, and monitor solutions and improvements resulting from assessment of CPI cases within the unit pertaining to all child safety issues to ensure the best outcome for the families we serve.
  • Provides subject matter expertise, guidance, and consultation to unit staff, internal and external stakeholders to shape effective service delivery.
  • Accountable for critical decisions that are crucial to the protection of children.
Requirements
  • Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
  • Oversees, directs, and staffs case actions related to safety, risk, and permanency daily.
  • Evaluates unit performance through case readings, review that safety assessments and reassessments are completed timely, and referrals to community resources or services are provided when the caseworker determines such resources will reduce danger to a child, support protective actions, and mitigate factors placing the child at risk of future harm.


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