Field Telecommunications Specialist
4 weeks ago
We are seeking a highly skilled Field Telecommunications Technician to join our team in the Manhattan, NY area. As a key member of our technical team, you will be responsible for resolving technical issues, providing support and guidance to our customer base, and working independently to ensure seamless service delivery.
Key Responsibilities:
- Resolve technical issues and provide support to customers in a timely and professional manner
- Work independently to ensure seamless service delivery and meet customer expectations
- Collaborate with internal teams to resolve technical issues and improve service delivery
- Stay up-to-date with industry developments and best practices to ensure technical expertise
Requirements:
- Technical degree plus one year of related experience in telecommunications, or high school diploma or GED plus three years' work experience
- Experience in high-speed internet, satellite TV, digital TV, telecom, CATV, MATV, head-end, RF, networking, and/or computer troubleshooting
- Valid driver's license and safe driving habits
- Flexibility to work occasional overtime and weekends to accommodate service level agreements
What We Offer:
- Competitive salary and benefits package, including health, dental, vision, and life insurance, 401(k) with company match, and paid time off
- Opportunity to work with a leading technology company in the hospitality and healthcare industries
- Professional development opportunities to enhance technical skills and expertise
About SONIFI Solutions, Inc.
SONIFI Solutions, Inc. is a leading technology company that simplifies technology to help our customers achieve their core mission. We provide industry-leading technology and service platforms to hotels, hospitals, and businesses, working with global brands like AT&T, LG, Samsung, Google, and Amazon.
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