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Risk Management Business Analyst
1 month ago
Risk Management Business Analyst
Principal Accountabilities:
- Product Maintenance & Analytics (50%):
- Support existing risk management products by addressing inquiries and troubleshooting issues, identifying root causes, and escalating when necessary.
- Independently perform complex manual updates based on incoming requests, utilizing personal judgment to optimize products.
- Track and analyze key metrics, summarizing insights and findings to inform decision-making.
- Test routine updates and enhancements to ensure functionality and user-friendliness.
- Monitor vendor developments, ensuring changes and availability are communicated effectively.
- Manage Enhancement Requests (40%):
- Elicit requirements for small to medium-sized requests, collaborating with stakeholders to determine underlying needs and potential solutions.
- Transform requests into actionable work items, including user stories, process flow diagrams, and other supporting materials.
- Collaborate with technical teams and third parties to complete tasks, maintaining continuous communication with key stakeholders.
- Develop Domain Knowledge (10%):
- Utilize domain knowledge and comprehensive system understanding to operate more independently and effectively.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. We strive to create a workplace where everyone feels valued, respected, and empowered to contribute their best work.
Required Skills & Experience:
- Practical experience in gathering and interpreting user needs, and defining, documenting, and validating requirements.
- Ability to quickly grasp new requirements, technologies, tools, and concepts.
- Excellent communication and interpersonal skills, with a passion for understanding and addressing customer needs.
- Strong problem-solving skills and initiative in managing multi-faceted projects and responsibilities.
- Risk Management System Experience.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
