Customer Service Representative

4 weeks ago


Tampa, Florida, United States Southern Glazer's Wine & Spirits Full time
Customer Advocate Opportunity at Southern Glazer's Wine & Spirits

As a key member of our team, you will play a vital role in ensuring our customers receive exceptional support. Your primary responsibilities will include:

Key Responsibilities:
  • Supporting customers in resolving issues related to our self-service experience
  • Navigating customers through the process of submitting an order through our self-service portal
  • Handling calls from our customer service queue
  • Answering inquiries regarding customers' accounts
  • Identifying outdated, obsolete, and duplicate documents from customer files

We are committed to providing a positive and supportive work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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