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Conference Services Manager
2 months ago
We are seeking a highly skilled and organized Conference Services Manager to join our team at Kimpton Sawyer Hotel. As a key member of our hospitality team, you will be responsible for ensuring seamless execution of conferences, meetings, and events.
Key Responsibilities- Coordinate meetings, conferences, exhibit shows, or other special events and activities with accuracy and detailed communication outlines for clients and hotel departments.
- Ensure that all contracted groups meet or exceed minimum food and beverage revenues, guest room revenues, meeting room rental revenues, and monitor for potential attrition.
- Coordinate menu arrangements for conference clients to maximize revenue potential for the hotel while serving the client.
- Obtain conference rooming lists, monitor cut-off dates, and obtain rooming lists by the due date and sales contract.
- Assist conference clients with off-premise (hotel) details.
- Conduct tours for potential and booked clients.
- Provide an accurate Conference Profile that documents all aspects of a particular conference, including menus, meeting set-ups, client profiles, reservation pick-up statistics, and other pertinent information as outlined in the current departmental policies and procedures.
- Prepare a comprehensive Post Conference Report on all conferences.
- Complete and distribute banquet event orders, reports, and correspondence as may be required.
- Maintain accurate and current space blocks in the group function room log, observing proper turnovers, releasing unused space as appropriate.
- 1+ years related experience in the hospitality industry with solid knowledge of food and beverage and meeting room sets.
- Thorough knowledge of property, space, food and beverage offerings, and capacities.
- High level of creativity, enthusiasm, and flexibility.
- Well-organized, detail-oriented, and excellent follow-up skills.
- Superior writing skills and knowledge of Microsoft Office.
- Delphi experience preferred, but not required.
Kimpton Sawyer Hotel is a boutique hotel that values diversity and inclusivity. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. We welcome and celebrate people of all backgrounds, experiences, and perspectives.
We offer a comprehensive package of benefits, including paid time off, medical/dental/vision insurance, 401(k), and hotel room and parking discounts to eligible employees.