Manufactured Home Community Operations Manager

1 week ago

Kenosha, Wisconsin, United States RHP Staffing Full time
Job Overview

RHP Properties is seeking a seasoned Community Manager to oversee the daily administration, operation, and personnel of our manufactured home community in Kenosha, WI. As a key member of our team, you will be responsible for ensuring the community runs efficiently, professionally, and profitably.

Key Responsibilities

  • Manage and deposit daily collections of all monthly rentals, late fees, and other revenue streams.
  • Pursue delinquent rents and perform evictions in accordance with state and landlord laws, and attend court proceedings as required.
  • Hire, train, motivate, and manage onsite staff to meet deadlines and administer discipline with proper documentation.
  • Demonstrate leadership in corporate attitude, communication skills, and professional appearance, exemplifying adherence to company policies and procedures.
  • Inspect community grounds and community-owned homes to maintain a presentable appearance.
  • Manage and assign tasks to the maintenance staff through the use of the Maintenance Work Order system.
  • Enter lead information in the Lead Tracker System and complete guest cards.
  • Process, approve, and forward invoices in a timely manner to the Corporate Office, maintain petty cash, and keep track of all expenses and receipts.
  • Maintain employees' files, timesheets, and records to coordinate accurate compensation and benefits.
  • Analyze and audit daily, weekly, and monthly reports, addressing any issues or incorrect information.
  • Manage accidents, emergency situations, and immediate mechanical needs, reporting to the corporate office immediately and preparing proper reports. Availability outside of normal work hours may be required.
  • Manage the process of refurbishing community-owned homes.
  • Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and team members.
  • Build relationships with residents and respond to all needs.
  • Coordinate the advertising, promotions, and presentations of homes as directed by the Regional Manager.
  • Perform other duties as assigned.

Requirements

  • 2-3 years of property management experience with proven management skills.
  • Strong customer service, communication, and organizational skills.
  • Detailed-orientated and the ability to multitask and problem solve.
  • Proficient with MS Office, specifically Excel and Outlook; MRI experience preferred.
  • Ability to be flexible and work evenings and weekends.
  • Proven leadership skills and the ability to be a team player in a fast-paced environment.
  • Valid Operator's license required.
  • High School diploma or GED required.

Compensation

This is a full-time opportunity with competitive compensation and commissions. Benefits include medical, dental, and vision insurance, paid time off and holidays, life insurance, and 401K.

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