Manufactured Home Community Operations Manager
4 weeks ago
RHP Properties is seeking a seasoned Community Manager to oversee the daily administration, operation, and personnel of our manufactured home community in Kenosha, WI. As a key member of our team, you will be responsible for ensuring the community runs efficiently, professionally, and profitably.
Key Responsibilities
- Manage and deposit daily collections of all monthly rentals, late fees, and other revenue streams.
- Pursue delinquent rents and perform evictions in accordance with state and landlord laws, and attend court proceedings as required.
- Hire, train, motivate, and manage onsite staff to meet deadlines and administer discipline with proper documentation.
- Demonstrate leadership in corporate attitude, communication skills, and professional appearance, exemplifying adherence to company policies and procedures.
- Inspect community grounds and community-owned homes to maintain a presentable appearance.
- Manage and assign tasks to the maintenance staff through the use of the Maintenance Work Order system.
- Enter lead information in the Lead Tracker System and complete guest cards.
- Process, approve, and forward invoices in a timely manner to the Corporate Office, maintain petty cash, and keep track of all expenses and receipts.
- Maintain employees' files, timesheets, and records to coordinate accurate compensation and benefits.
- Analyze and audit daily, weekly, and monthly reports, addressing any issues or incorrect information.
- Manage accidents, emergency situations, and immediate mechanical needs, reporting to the corporate office immediately and preparing proper reports. Availability outside of normal work hours may be required.
- Manage the process of refurbishing community-owned homes.
- Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and team members.
- Build relationships with residents and respond to all needs.
- Coordinate the advertising, promotions, and presentations of homes as directed by the Regional Manager.
- Perform other duties as assigned.
Requirements
- 2-3 years of property management experience with proven management skills.
- Strong customer service, communication, and organizational skills.
- Detailed-orientated and the ability to multitask and problem solve.
- Proficient with MS Office, specifically Excel and Outlook; MRI experience preferred.
- Ability to be flexible and work evenings and weekends.
- Proven leadership skills and the ability to be a team player in a fast-paced environment.
- Valid Operator's license required.
- High School diploma or GED required.
Compensation
This is a full-time opportunity with competitive compensation and commissions. Benefits include medical, dental, and vision insurance, paid time off and holidays, life insurance, and 401K.
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